• Information and data of customers are confidential
• The translation is carried out and sent to the client according to the agreed upon date.
• The files and information of the Al-Fateh website and company are the property of our website
• Al-Fateh Certified Translation Company is committed to protecting and respecting your privacy. We seek to comply with all applicable laws in the protection of privacy and the security of personal information, as well as any additional terms and conditions that contain additional information in connection with certain services that you use (referred to as the Privacy Policy) the quality of our privacy practices in relation to, collection and use of personal information Your information through the sites, devices, applications, and any services provided by Al-Fateh Company are subject to our privacy terms.
• We may use the information we collect for the following purposes:
• To evaluate and improve the service.
• To obtain customer feedback and analyze user experience for the purpose of developing and evaluating services.
• To make and fulfill any requests made by you, including without limitation, the provision of information
• To send you important notifications, such as notifications about changes to our terms, conditions, and policies.
• To verify your identity
• To help you record, analyze, modify, and store information including your private data, daily activities, and activity results calculated from the data above. Furthermore, we will support you in editing and accessing the data
• To provide you with recommendations on services that you may be interested in based on your use of the Site
• To provide you with marketing and advertising communications that we think may be of interest to you.
• To respond to customer support requests, such as service repair requests, and to respond to your questions.
• To provide you with a customer service and customer satisfaction survey to analyze your user experience.
• Giving you the benefits covered by the warranty and after-sales services.
• identify you when you contact us -
Store your preferences to save you time when searching our site -
• Monitor and record written and telephone communication with you to ensure quality and adherence to the purposes specified with you and to deal with complaints and inquiries submitted by you.
• For any other purposes based on your consent.